How to Buy Tokens via M-Pesa: 4 Easy methods

Also see: How to Buy Airtel Airtime from M-Pesa: 5 Best Methods

Method 1: Using M-Pesa Paybill

1. Open your M-Pesa menu (dial *334# or use the Safaricom app).
2. Select “Lipa na M-Pesa.”
3. Choose “Paybill.”
4. Enter Kenya Power’s Paybill number: 888880.
5. Use your KPLC meter number (11 digits, check your meter or old receipt) as the account number.
6. Enter the amount (e.g., KSh 500, minimum is KSh 100).
7. Input your M-Pesa PIN and confirm.
8. Wait for a KPLC SMS with your token code.

Method 2: Using USSD Code

1. Dial *977# on your Safaricom line.
2. Select “Prepaid Services.”
3. Choose “Buy Tokens.”
4. Enter your KPLC meter number.
5. Input the amount (e.g., KSh 200).
6. Confirm with your M-Pesa PIN.
7. Get your token code via SMS.

Method 3: Using the MySafaricom App

1. Download the MySafaricom app from the Google Play Store or iOS App Store.
2. Log in with your Safaricom number.
3. Go to “M-Pesa” > “Lipa na M-Pesa.”
4. Select “Paybill.”
5. Enter 888880 for KPLC.
6. Input your meter number as the account number.
7. Enter the amount and confirm with your PIN.
8. Check your SMS for the token code.

Method 4: Through KPLC’s Self-Service Portal

1. Visit the KPLC Self-Service Portal.
2. Log in or sign up with your meter number and email.
3. Select “Buy Tokens.”
4. Choose M-Pesa as the payment method.
5. Enter the amount and your meter number.
6. Follow the M-Pesa prompt on your phone to pay.
7. Confirm with your PIN.
8. Get your token code via SMS or email.

TL;DR: Quick Summary

• Use Paybill 888880 with your meter number (any phone).
• Dial *977# for USSD on basic phones.
• Try the MySafaricom app for a smartphone option.
• Visit KPLC’s Self-Service Portal for online ease.

What to Do When Things Go Wrong

Token Not Received?

• Wait 10 minutes (system delays happen)
• Check if you entered the correct meter number
• Contact Kenya Power customer care: 95551 or 0711070000
• Have your M-Pesa confirmation message ready

Wrong Meter Number?

• Contact Kenya Power immediately
• They can reverse the transaction within 24 hours
• You’ll need the M-Pesa reference number

Smart Tips for Token Buying

• Buy in larger amounts to avoid frequent transactions and save on transaction fees.
• Save your meter number in your phone’s notes for quick access.
• Keep M-Pesa messages as proof of payment if issues arise.
• Load tokens immediately to avoid losing the code in your messages.

Alternative Payment Options

• Airtel Money (business number 888880)
• Banking apps that support bill payments
• Kenya Power offices (though this requires physical visits)

Disclaimer

This guide is for general info only. Always confirm Paybill numbers, meter numbers, and other details with official sources like KPLC or Safaricom. We’re not liable for transaction errors or changes to service processes. Stay sharp and double-check everything!